Quality Center
UNION COMPONENTS is dedicated to provide absolute advantage in fierce competition environment for our customer by our Quality Defect-Free Products and Outstanding Services actuated by a culture of Systematic Continuous Improvement, Honesty, Integrity & Responsibility and Respect for People especially for our customers.
VENDOR CONTROL SYSTEM
UNION COMPONENTS buy stocks from brand OEM factories, franchise and OEM excess stock after strict vendor qualification procedure.
PRODUCT TRACIBILITY
UNION COMPONENTS ensures forward and backward traceability through lot number and shipment number. The lot number is marked on each part and package, and shipment number will be sent to customer after parts delivered and note into our ERP system for future check.
IQC: In-Coming Quality Control & OQC: Out-Going Quality Control
UNION COMPONENTS quality center conduct strict in-coming and out-going material quality inspection and testing, by strict inspection procedure and advanced measuring instruments we protect customer benefits in a maximum basis.
DATE CODE MANAGEMENT
UNION COMPONENTS insists all products shipped must have a date code within 3 years of the ship date unless stock was specified in advance as obsolete or other special cases.
STANDARD PACKAGING
UNION COMPONENTS ensures all goods waiting to be shipped are packaged in a proper way using green material and based on a certain packaging standard, and we assure all goods delivered are in accordance with specific safe requirements of electronic components like pressure, moisture etc.
OTD: On-Time Delivery
UNION COMPONENTS’ own logistic center ensures all shipments shall be delivered to the right party in the most economical, rapid and safe way based on our On-Time Delivery goal.
QUALITY GUARANTEE PERIOD
UNION COMPONENTS strictly conduct OEM original stock warranty on a 12 months basis, and our staff is supported by OEM engineers to provide any technical support during and after this warranty period if customer having any such need.
More qualification certification
FAQ
About Union and its products
Why should we choose Union Components?
How would you ensure the quality of your products?
Will you be offering other products in the future?
Ordering processing and payments
How do I use your part search utility?
I need get some assistance for large orders, who should I contact with?
What payment methods do you offer?
Shipping
When will my orders be shipped?
What are your return policies?
What are the shipping rates and options?
Q: Why should we choose Union Components?
A: Union Components is a leading electronic components stocking distributor in Asia. With commercial history for decades in the IC distribution, Union Components has been able to meet high demands from customers around the world. We are committed to provide our customers the absolute best products and service. Our business principle is to supply our products with high quality, competitive pricing and prompt delivery.
Q: How would you ensure the quality of your products?
A: Union Components is an approved vendor for Atmel, Altera, Microchip, Freescale, ISD, Winbond, Power, BCD, Maxim, Xilinx, Lattice, TI, BB, and a number of other brands. We hold the faith that always provide our customers new and original products. We have a number of testing facilities at our disposal and have on-site counterfeit screening capabilities. We have maintained a good reputation among our clients.
Q: Will you be offering other products in the future?
A: If you need a product, which is not mentioned at our site, you can let us know of the product you are interested in and we will try our best to add it to our list as soon as possible.
Ordering processing and payments
Q: What is your minimum order?
A: Our minimum order is USD100.00
Q: How do I use your part search utility?
A: Enter the manufacturer part number into the search box and click “Go”. You will get a set of results; locate the part you are looking for. This will take you to the item detail page where you can see the full description and price.
Q: The price for electronic components usually fluctuates with the market, how do you make sure your price is more competitive than others?
A: Union Components makes every effort to provide current and accurate information relating to the products and prices. We guarantee that we will meet or beat any reasonable price. Also we understand that buyers may have other options in the distributor market but we would like to be your strategic partners for long term relationship. Should you have better quotation than ours, please let us know and see if we could meet your best price. Prices are subject to change at any time prior to UNION 's acceptance of large orders.
Q: I need get some assistance for large orders, who should I contact with?
A: For orders valued more than USD1000, please contact our sales team for any assistance and information you might need.
Q: What payment methods do you offer?
A: We accept payment via credit cards including Visa, MasterCard, AmEx, Diners and JCB cards, wire transfers, Paypal.
Q: Is there anything I need to do after I confirm my order and checkout by credit card? Who do I call to get tracking information?
A: An order number will be created after the order is confirmed; customers will receive an email from UNION on the order details. If the order is paid by credit card, sales team will contact you later to provide you with the tracking information through email. Please feel free to call 86-400-680-0468 if you have any question on your orders. For wire transfer orders, we will provide the bank information and guidelines for the payment.
Shipping
Q: Do you ship internationally?
A: Yes, we can ship anywhere you would like. If you have your own UPS, FedEx or DHL account, we can ship it on your shipping account number, to ensure you are getting the best rates and this allows you to handle the export/import taxes.
Q: When will my orders be shipped?
A: UNION understands the importance of the on-time delivery for buyers. We are always trying very hard to meet our client’s satisfaction. For those parts in stock, orders will be shipped on the same day as soon as the payment is confirmed. If product you order is out of stock at time of order placement, we will try to ship it in 5-10 working days.
Q: What are your return policies?
A: UNION accepts merchandise returns subject to the terms outlined below and will replace the product or refund your money at your option.
All returns should be made within 30 days of date of invoice and be accompanied by the original invoice number and a brief explanation of the reason for the return.
Buyers should be responsible for the return freight.
Returned merchandise must be in original packaging and in resalable condition.
Defective merchandise may be returned within 30 days of the original invoice date, pictures for the defective ones are expected for proof, RMA report as well.
Q: What are the shipping rates and options?
A: The shipping rates will be so different from places to places; we suggest that buyers contact your logistic partner to get this information. As an experienced distributor, we have successfully helped our clients cut the freight. Our logistic partners offer a variety of route lines, which help cut almost 20% of the freight with the same transportation speed.